Occurrence conditions:
• Solid-fill and other images with a large amount of toner adhesion on the paper
• High temperature environments (due to weakening of paper stiffness)
Solution:
1. If the paper is not registered as custom paper, register the brand of the paper.
2. Make sure there is room to reduce the line speed and that reduced throughput will not
cause any problems.
Yes Go to the next step.
No Proceed to "Decrease the fusing heating roller temperature".
3. In [Detailed settings] for custom paper, select 1231: [Print Speed] and reduce the print
speed by one step according to the color mode you wish to use.
• 1231-01: Print Speed: BW/FC/FCS: BW/FC/FCS
• 1231-02: Print Speed: FCS: Clear/Special
• 1231-03: Print Speed: FCS: White
• 1231-04: Print Speed: FCS: Metallic
• 1231-06: Print Speed: S: Clear/Special
• 1231-07: Print Speed: S: White
• 1231-08: Print Speed: S: Metallic
• 1231-10: Print Speed: BW/FC/FCS: Fuser Setting HQ: BW/FC/FCS
• 1231-11: Print Speed: FCS: Fuser Setting HQ: Clear/Special
• 1231-12: Print Speed: FCS: Fuser Setting HQ: White
• 1231-13: Print Speed: FCS: Fuser Setting HQ: Metallic
• 1231-15: Print Speed: S: Fuser Setting HQ: Clear/Special
• 1231-16: Print Speed: S: Fuser Setting HQ: White
• 1231-17: Print Speed: S: Fuser Setting HQ: Metallic
For example, if the print speed is [High], lower it to [Middle], and if it is [Middle], lower it to [Low].
If you change the print speed to [Middle], go to the next step.
If you change it to [Low], go to Step 5.
Paper Jam
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