Solution:
1. If the paper is not registered as custom paper, register the brand of the paper.
2. If the problem occurs only on Side 2 of the paper, go to Step 5.
If not, go to the next step.
3. In [Detailed settings] for custom paper, adjust the paper transfer output in 1214: [Paper
Transfer Output].
• 1214-01: Paper Transfer Output: BW: Side 1
• 1214-05: Paper Transfer Output: FC/FCS: Side 1
• 1214-09: Paper Transfer Output: FCS: Side 1
• 1214-13: Paper Transfer Output: S: Side 1: Clear/Special
• 1214-14: Paper Transfer Output: S: Side 1: White
• 1214-15: Paper Transfer Output: S: Side 1: Metallic
• In the case of toner blasting, increase the value by 2 steps.
• In the case of white spots, decrease the value by 2 steps.
4. Print the image. Has the problem been resolved?
Yes If the problem occurs only on Side 1, this procedure is complete.
If the problem also occurs on Side 2, go to Step 5 to resolve the problem on Side 2.
No Start over from Step 3.
• In the case of toner blasting, if the problem persists even after increasing the value to the
upper limit, there is no other solution.
• In the case of white spots, if the problem persists even after decreasing the value to the lower
limit, there is no other solution.
5. In [Detailed settings] for custom paper, adjust the paper transfer output in 1214: [Paper
Transfer Output].
• 1214-02: Paper Transfer Output: BW: Side 2
• 1214-06: Paper Transfer Output: FC/FCS: Side 2
• 1214-10: Paper Transfer Output: FCS: Side 2
• 1214-17: Paper Transfer Output: S: Side 2: Clear/Special
• 1214-18: Paper Transfer Output: S: Side 2: White
• 1214-19: Paper Transfer Output: S: Side 2: Metallic
6. Image Quality Problem: Spots
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