• The toner does not come off even if it is rubbed by the cloth for cleaning the contact
glass.
Yes Go to the next step.
No Proceed to Step 7.
6. Check to see if creases and worm marks have disappeared.
Yes Finished!
No Go back to "Troubleshooting Flow A", and repeat the procedure until the problem
is resolved or until the fusibility becomes unacceptable.
7. In [Detailed settings] for custom paper, Select 1231: [Motor Speed], and then check the
print speed.
[High] or [Middle] Go to the next step.
[Low] Proceed to "Troubleshooting Flow C"
8. Reduce the print speed by one step.
For example, if the print speed is [High], lower it to [Middle], and if [Middle], lower it to [Low].
9. Print the image. (20 or more sheets of A4 paper)
10. Check to see if the fusibility is within the acceptable range.
Yes Go to the next step.
No Proceed to Step 7.
11. Check to see if creases and worms marks have disappeared.
Yes Finished!
No Go back to "Troubleshooting Flow A", and repeat the procedure until the problem
is resolved or until the fusibility becomes unacceptable.
(c) Troubleshooting Flow C
1. 1241-01: [Fusing Nip Width Adjustment: Other than Envelope], and then change it to
"Nip Width 1".
2. Select 1232: [Fusing Temperature], and then restore the fusing heat roller temperature to
its default value.
3. Print the image. (20 or more sheets of A4 paper)
8. Troubles Related to Paper Feeding and Delivery (Main)
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