Occurrence conditions:
• When toner adhesion is high
• When printing on slippery paper
• Paper is stored at low temperature or humidity
Solution:
1. If the paper is not registered as custom paper, register the brand of the paper.
2. Check to see if there is a margin to reduce the line speed, and if reducing throughput
causes any problems.
Yes Go to the next step.
No Proceed to "Decreasing the Fusing Heat Roller Temperature.".
3. In [Detailed settings] for custom paper, select 1231: [Print Speed] and reduce the print
speed by one step according to the color mode you wish to use.
• 1231-01: Print Speed: BW/FC/FCS: BW/FC/FCS
• 1231-02: Print Speed: FCS: Clear/Special
• 1231-03: Print Speed: FCS: White
• 1231-04: Print Speed: FCS: Metallic
• 1231-06: Print Speed: S: Clear/Special
• 1231-07: Print Speed: S: White
• 1231-08: Print Speed: S: Metallic
• 1231-10: Print Speed: BW/FC/FCS: Fuser Setting HQ: BW/FC/FCS
• 1231-11: Print Speed: FCS: Fuser Setting HQ: Clear/Special
• 1231-12: Print Speed: FCS: Fuser Setting HQ: White
• 1231-13: Print Speed: FCS: Fuser Setting HQ: Metallic
• 1231-15: Print Speed: S: Fuser Setting HQ: Clear/Special
• 1231-16: Print Speed: S: Fuser Setting HQ: White
• 1231-17: Print Speed: S: Fuser Setting HQ: Metallic
For example, if the print speed is [High], lower it to [Middle], and if it is [Middle], lower it to [Low].
If you change the print speed to [Middle], go to the next step.
If you change it to [Low], go to Step 5.
4. Image Quality Problem: Full Page
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