Cause:
White spots on indentations are caused by setting the paper transfer voltage too low. Excessive density
on indentations is caused by setting the paper transfer voltage too high.
Occurrence conditions:
• Heavily textured paper is used.
• Thick paper is used.
• Documents with a small image area are printed continuously.
Solution:
(a) Adjust the textured paper mode
1. In [Detailed settings] for the custom paper you are using, select 1218: [Paper Transfer
Output], and then set 01: [Output Mode] to [Textured Paper].
2. Select 1231: [Print Speed], and then set the following corresponding settings to [Low].
Productivity Priority
• 1231-01: Print Speed: BW/FC/FCS: BW/FC/FCS
• 1231-02: Print Speed: FCS: Clear/Special
• 1231-03: Print Speed: FCS: White
• 1231-04: Print Speed: FCS: Metallic
• 1231-06: Print Speed: S: Clear/Special
• 1231-07: Print Speed: S: White
• 1231-08: Print Speed: S: Metallic
High Quality
• 1231-10: Print Speed: BW/FC/FCS: Fuser Setting HQ: BW/FC/FCS
• 1231-11: Print Speed: FCS: Fuser Setting HQ: Clear/Special
• 1231-12: Print Speed: FCS: Fuser Setting HQ: White
• 1231-13: Print Speed: FCS: Fuser Setting HQ: Metallic
• 1231-15: Print Speed: S: Fuser Setting HQ: Clear/Special
• 1231-16: Print Speed: S: Fuser Setting HQ: White
• 1231-17: Print Speed: S: Fuser Setting HQ: Metallic
3. Print and check if J032 (paper jam due to failure to separate) occurs.
Yes No further improvement is likely.
Uneven Density
75
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