Cause:
The fusing belt is stained by the toner wax.
Occurrence conditions:
• When printing on coated paper with a thickness of medium thickness or more
• When printing images covering a high image area
Solution:
1. In the printer driver screen of Fiery Command WorkStation, set Fuser Setting HQ mode.
• When using paper with a thickness of Paper Weight 6 to 9, throughput may be reduced.
Print 10 or more A3 sheets. Has the problem been resolved?
Yes Finished!
No Go to next step.
2. If the paper is not registered as custom paper, register the brand of the paper.
3. If there is room to reduce the print speed (from "High" or from "Middle"), and if the
reduced throughput does not cause a problem, go to the next step.
Otherwise, perform the procedure from Step 5 in "(b) Changing the fusing temperature (If [Print
Speed] is set to [Low])".
4. In [Detailed settings] for the custom paper you are using, select 1231: [Print Speed], and
then decrease the value in the following corresponding settings by one level.
Productivity Priority
• 1231-01: Print Speed: BW/FC/FCS: BW/FC/FCS
• 1231-02: Print Speed: FCS: Clear/Special
• 1231-03: Print Speed: FCS: White
• 1231-04: Print Speed: FCS: Metallic
• 1231-06: Print Speed: S: Clear/Special
• 1231-07: Print Speed: S: White
• 1231-08: Print Speed: S: Metallic
High Quality
• 1231-10: Print Speed: BW/FC/FCS: Fuser Setting HQ: BW/FC/FCS
• 1231-11: Print Speed: FCS: Fuser Setting HQ: Clear/Special
4. Image Quality Problem: Full Page
84
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