Sartorius Cubis MCE - Malfunctions; Status Messages; Warning Messages

Operating Instructions Cubis
®
MCE 73
Malfunctions
10 Malfunctions
10.1 Status Messages
Status
Message
Fault Cause Remedy Chapter,
page
OLDER? If a USB mass storage
device with a software
update is connected:
The device detects an
obsolete update
version.
The software update version
is older than the software
version on the device.
To perform the update
anyway: Confirm the
display.
LOCKED A software update is
to be installed on a
conformity-assessed
device.
Software updates are not
permitted for conformity-
assessed devices.
If the software update
has received
corresponding approval:
The software update can
be uploaded into the
device by Sartorius
Service. Re-verification
may then be necessary.
INVALID. If a USB mass storage
device with a software
update is connected:
The device cannot
find a valid update.
No valid manufacturer
software updates exist on
the connected USB mass
storage device.
Check whether files exist
on the USB mass storage
device. Procure the
software update files
from Sartorius Service.
10.2 Warning Messages
Warning
Message
Fault Cause Remedy Chapter,
page
APP.ERR. The device has
measured an invalid
weight value.
The applied weight is too
low.
Increase the applied weight
to more than the minimum
load.
The weight value is negative.
No sample has been placed
on the balance.
Place the sample on the
balance.
DIS.ERR. The value to be
output cannot be
shown in the
operating display.
The data to be displayed is
not compatible with the set
display format.
Adjust the display settings
in the menu, e.g. resolution,
unit, decimal places.
HIGH The device is
overloaded.
The device’s maximum
weighing capacity has been
exceeded
Reduce the applied weight
to below the device’s
maximum weighing
capacity.