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Customer Support / Training
Support Contact Information
Phone / E-mail - Technical Assistance
1-800-424-7226 / diagnostics_support@snapon.com
or use our online contact form
- https://www1.snapon.com/diagnostics/us/Contact
Website Links:
Snap-on Diagnostics and Information
• http://diagnostics.snapon.com
Manuals / Technical Documentation - This manual is periodically revised to
ensure the latest information is included. Download the latest version of this
manual and other related technical documentation at:
• http://diagnostics.snapon.com/usermanuals
For technical assistance in all other markets, contact your selling agent.
Product Training Videos
Diagnostic tool specific training videos are available on our website. Follow along and
learn the basics of diagnostic tool operation with our free training videos.
Videos are product specific and are available at:
http://diagnostics.snapon.com - Click on the “Training & Support” tab, select the
applicable diagnostic tool, then select “See Training”.
Sample titles are listed below. Not all titles may be available for all diagnostic
tools, and are subject to change.
Snap-on® Training Solutions® - Training Videos (examples)
Introduction and Navigation Global OBD-II
Scanner Codes Digital Multimeter
Scanner Data in PID View Graphing Multimeter & Lab Scope
Scanner Data in Graphing View Guided Component Tests
Fast-Track® Troubleshooter Vehicle Specs & Resets
Functional Tests SureTrack® & Wi-Fi
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