I hear a terrible stuttering sound when trying to cut chipboard (or other thick dense material).
• That can be a symptom of forcing the blade to cut too deeply and/or too quickly through the chipboard.
Slow the speed, decrease the pressure, and add more passes.
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I’m trying to do a PNC application and the camera can’t read the first reg mark. The light turns red and the
SOLO starts beeping.
• Make sure the reg mark on the printout is at least 3 inches from the right end cap. Otherwise there isn’t
enough room for the camera to move to the right to take the photo.
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I’m trying to do a PNC application. The camera reads the first mark and sometimes the second but not the third.
• Most likely you are not printing at 100% or you have activated Borderless printing in your printer
properties window. Please refer to this document:
https://tinyurl.com/b36hfcr7
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I’m trying to do a PNC application and the camera can’t read the marks.
• Make sure the reg mark on the printout is at least 3 inches from the right end cap. Otherwise there isn’t
enough room for the camera to move to the right to take the photo.
• Make sure you have calibrated the SOLO’s camera. The procedure is covered in Section 3.02.
• On the control panel, go to Set>Camera and press Set. Make sure the Auto PNC option is marked.
• If using the cutting mat, make sure the printout is aligned fairly straight on the cutting mat and the mat is
fairly straight in the cutter.
• Make sure the blade holder is over the lower right registration mark when starting the cut.
• Verify that the registration marks printed dark with no streaking or missing ink.
• Try adjusting the LED setting on the camera’s screen.
• Did you change the reg mark settings such that they are very close to the edges of the printout or other
images? You may need to place paper scraps along the outside edges of the printout or change how
close the reg marks are to printed images.
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The SOLO stopped during a cut.
• If the SOLO stops with the blade carriage near the left side of the cutter, you have most likely exceeded
the cutting range. Several things to consider:
Check the width (W) of your project (or the height H if in Landscape mode). It cannot exceed
15.75”.
Check how far you are moving the head to the left when setting the origin. If your project is 15” and
you moved the head more than 1” to the left, you will send the cut out of range and the cutter will
stop.
If you are working in WYSIWYG mode, move your shapes towards the bottom right of the Cutting
Mat when working in Portrait mode or towards the top right when working in Landscape mode.