A4 Software Issues
I set the Cut Line Type to Draw but my shapes are not being drawn. Nothing is happening.
• In the Cut Settings window, you need to change the Holder setting to Pen.
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I installed some fonts inside of CREATE but they are no longer there.
• CREATE allows you to open a font for temporary use but once you close CREATE, it is uninstalled.
Refer to Section 4.02.3 of the StarCraft CREATE User Manual for more details.
• If there are fonts you wish to have installed in CREATE only, then copy/paste those font files into
Document\StarCraft CREATE\My Fonts. They will then become a part of the Font menu in CREATE.
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I’m trying to use the Pattern Fill feature to fill some shapes with a digital scrapbooking paper file. The pattern
doesn’t look right.
• Most digital scrapbooking papers are designed for 12” x 12” printing. Thus, in the Pattern Fill window,
set the Width and Height equal to 12 inches.
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I’m doing a PNC project and the registration marks are not printing. I have the option selected in the Print
settings but I also don’t see them under Preview or when I turn on the Show Reg Marks on the Document
Panel.
• Make sure you have the layer that will be cut showing on the Layers Panel.
• Make sure you have cut lines in the project. For example, if you used File>Place Image to import a file,
that image will need to be traced before cutting. Refer to Section 5.03 of the StarCraft CREATE User
Manual.
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Help! I created and saved a file but I can’t get it to reopen. It says that it’s invalid or corrupt.
• This can happen if you close CREATE before the file has finished saving. Unfortunately, there’s no fix.
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Every time I open a .create file where I’ve previously imported a JPG (or PNG, BMP) image, the image isn’t there.
How do I fix it so that it will save the image?
• Go to Edit>Preferences and make sure the Embed images option is marked.
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CREATE is suddenly not opening. I get an error message about a problem with the Library.
• This can happen when there’s a new file in the Library that is invalid for some reason.
On your computer, locate the folder Documents\StarCraft CREATE.
There are two personal folders there that are accessed by the Library: My Projects and My Designs.