The paper is not adhered well to the mat. Make sure the mat is clean, sticky, and the paper is
pressed smoothly and evenly across the surface.
You may be using too much cutting force. Try reducing it and doing test cuts.
You may have too many nodes in the shape. Refer to Section 6.01 of the StarCraft CREATE User
Manual.
The material itself may be subject to tearing, especially on intricate cuts. Also, if the cardstock has
been exposed to humidity, then the moisture in the material can make it difficult to cut cleanly. You
can dry paper and cardstock using a blow dryer or in a very low-temperature oven.
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I’m cutting very small lettering and the letters are a bit distorted.
• Verify that you are using the correct Blade Offset (typically 0.3).
• Try slowing down the cut. Small lettering needs slower speed.
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My cut shapes are not the same dimensions as what they are set to in CREATE.
• Perform the calibration procedure shown in Appendix B7.
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My shapes are not completely cutting out. They are still attached to the waste part of the material.
• Make sure you have set an appropriate Overcut setting (typically 1.0).
• Make sure the mat is not skewing during the cut. This can happen if even one of the pinch wheels is no
longer positioned over a grit shaft. It can also happen if the speed or pressure is set too high.
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My cardstock is not cutting all the way through. I have the blade all the way out and using the maximum force.
• Please refer to Section 2.01. It’s important to only have as much blade exposed as is necessary to
penetrate the cardstock. Reduce your force back to suggested values for the material you are cutting
and do a test cut.
• Do not use more pressure than is needed. If the cardstock is cutting through about 90% of the cut, then
turn on Multi-Cut. Some cardstocks do better with a second pass at a lower force.
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I calibrated the camera for Print+Cut and the cuts start off accurate but, by the end of the cut, there is a lot of
error.
• This is called “drift” and can be corrected using one of the following methods:
Slow the cut speed.
Make sure the pinch wheels are located over grit shafts.
Make sure the pinch wheels and the grit shafts are clean and not sticky.
Make sure the bottom of the mat isn’t sticky.
Making sure the cuts aren’t so deep that the blade is causing some drag to occur. Remember to set
the blade exposure so that it is only cutting the printout and no deeper.
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