e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[EA20] Paper transport stop jam (inlet sensor)
MJ-1101
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connector on the finisher controller PC board is disconnected from the transport
sensor (S2) or the harnesses are open circuited. Correct if any.
3. Replace the sensor.
4. Replace the finisher controller PC board.
MJ-1031
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connector J104 on the finisher controller PC board is disconnected from the inlet
sensor (SR2) or the harnesses are open circuited. Correct if any.
3. Is the inlet sensor working properly? (Check the movement of the actuator.)
4. Replace the inlet sensor.
5. Replace the finisher controller PC board.
[EA21] Paper size error jam (outlet sensor)
[EA22] Paper size error jam (punch paper edge sensor)
MJ-1101
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Is the paper size used shorter than the size specified in the specifications?
3. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected
from the entrance sensor (S1) and the transport sensor (S2), or the harnesses are open
circuited. Correct if any.
4. Replace the sensor.
5. Replace the finisher controller PC board.
[EA23] Paper transport stop jam (transport sensor)
[EA24] Paper transport stop jam (between entrance & transport sensor)
[EA25] Paper transport stop jam (after paper stack exit)
[EA26] Paper transport stop jam (stop command request)
[EA27] Paper transport stop jam (paper not inserted)
[EA28] Paper transport stop jam (paper holder plate operation delay)
[EA29] Paper transport stop jam (stack transport delay)
MJ-1101
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected
from the entrance sensor (S1) and the transport sensor (S2), or the harnesses are open
circuited. Correct if any.
3. Replace the sensor.
4. Replace the finisher controller PC board.
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