6
© 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6 - 7
6.1.2 Service call
Error code Classification Contents Troubleshooting
C040 Paper feeding system
related service call
PFP motor abnormality: The PFP motor is not
rotating normally. (the case that paper can be fed
from any drawer except the PFP)
P. 6-52
C130 1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)
P. 6-53
C140 2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)
P. 6-53
C150 PFP upper drawer tray abnormality: The PFP upper
drawer tray-up motor is not rotating or the PFP
upper drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP upper drawer)
P. 6-54
C160 PFP lower drawer tray abnormality: The PFP lower
drawer tray-up motor is not rotating or the PFP
lower drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP lower drawer)
P. 6-54
C180 LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)
P. 6-55
C1A0 LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
P. 6-56
C1B0 LCF transport motor abnormality: The LCF
transport motor is not rotating normally. (the case
that paper can be fed from any drawer except the
LCF)
P. 6-57
C260 Scanning system
related service call
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
P. 6-57
C270 (1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.
P. 6-58
C280 Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
P. 6-58
C370 Copy process related
service call
Transfer belt motor abnormality P. 6-101
C380 Auto-toner sensor-K abnormality (upper limit) P. 6-101
C381 Auto-toner sensor-K abnormality (lower limit) P. 6-101
C390 Auto-toner sensor-C abnormality (upper limit) P. 6-101
C391 Auto-toner sensor-C abnormality (lower limit) P. 6-101
C3A0 Auto-toner sensor-M abnormality (upper limit) P. 6-101
C3A1 Auto-toner sensor-M abnormality (lower limit) P. 6-101
C3B0 Auto-toner sensor-Y abnormality (upper limit) P. 6-101
C3B1 Auto-toner sensor-Y abnormality (lower limit) P. 6-101
C411 Fuser unit related
service call
Thermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.
P. 6-59
To Next Page
Loading...
Need help?
General
