Vertical Summit80

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Vertical Summit80 & Summit800

Feature Description and Operation Manual Issue 1.2

138

DATA

ID(ICLID) Usage

TABLES DATA

Flexible DID conversion

Related Features

 Outside Line Ring Assignment

 Automatic Call Distribution

 Direct Inward Dial (DID)

Hardware

Main Page

Table of Contents3
Introduction12
Manual Application12
Manual Organization12
Feature Information12
Buttons & Term Variations13
System14
8-Digit Station Numbering Plan14
Account Code15
Alarm Signal/Door Bell17
Authorization Codes (Password)19
Auto Call Recording22
Auto Call Release24
Automatic Call Distribution (ACD)25
ACD Caller Controlled ICLID Routing25
ACD Statistics Report26
Agents28
Agent Auto Connect/Zap Tone28
Agent Automatic Wrap-Up29
Agent Help Request30
Agent ID Login/Logout31
Agent On/Off Duty W/Reason Code34
Agent Queued Calls Display36
Announcements38
Auto ACD DND Unavailable Service40
Calls-In-Queue Routing41
Calls-In-Queue42
Event Messages44
Group Mail Box45
Group Name46
Incoming Call Routing47
Supervisors48
Agent Call Monitor48
Agent Status Control50
Group Status Display51
Group Parameter Control53
Supervisor Help Response54
Supervisor Login/Logout56
Auto Called Number Redial (ACNR)58
Automatic Pause Insertion60
Automatic Privacy61
Auto Service Mode Control62
Automatic System Daylight Saving Time64
Automatic Time Synchronization65
Call Duration Warning Tone66
Call Forward67
Call Forward, Preset71
Call Park73
Call Pick-Up74
Directed Call Pick-Up74
Group Call Pick-Up75
Pick up Group Call Pick-Up76
Call Re-Routing (CRR)78
Call Transfer79
Call Transfer, Outside Line79
Call Transfer, Station80
Call Transfer, System Announcement82
Call Transfer, Voice Mail83
Call Waiting/Camp-On85
Conference86
Conference Group86
Conference Member View & Delete89
Conference Room90
Multi-Party Conference92
Unsupervised Conference93
Customer Site Name95
Data Line Security96
Delayed Line Ring97
Delayed Auto Attendant98
DISA Incoming Line-Russia98
Normal Line Ring Assignment99
Diagnostics & Maintenance100
Dial-By-Name101
Dial Pulse to Tone Switchover103
Dialing Restrictions104
Class of Service104
Day/Timed & Night Station COS (Class of Service)107
Temporary Station COS (Class of Service)/Lock108
Walking COS (Class of Service)111
Digit Conversion113
Alternative Route Selection(ARS) for Digit Conversion Table104115
Differential Ring116
DND (Do Not Disturb)118
Door Open119
Emergency Call Service121
Emergency Call121
Emergency Call Caller-Location Support122
Emergency Call -Bomb Threat History124
Emergency Mailbox125
Emergency Call Monitor126
Executive/Secretary Forward127
External Auto Attendant/Voice Mail129
AA/VM Group129
In-Band (DTMF) AA/VM Signaling130
SMDI (Simplified Message Desk Interface) AA/VM Signaling131
Voice Mailbox Translation133
Flexible Numbering Plan135
Forced Disconnect Intrusion136
Green Power Save137
Headset Compatibility138
Hold140
Automatic Hold140
Hold Preference141
Hold Recall142
Exclusive Hold143
System Hold144
Hot Desk146
ICLID Call Routing148
In-Room Indication150
Integrated Auto Attendant/Voice Mail151
Integrated AA/VM Overview151
Integrated Auto Attendant152
Company Directory154
Remote Announcement Recording156
Integrated Voice Mail157
Administrator Mailbox157
Announce Only Mailbox158
Call Forward from VM159
Distribution Lists160
E-Mail Notification161
Mark a Message as Private162
Mark a Message for Delivery Confirmation163
Message Cascade164
Message Retrieval165
Message Retrieval Options167
Message Storage169
Outbound Message Notification171
Personal Ccr/User Greeting DISA173
Remote Message Retrieval174
Send a Message175
Voice Mail Class of Service176
Voice Mailbox Settings177
System Voice Memo178
IP Bridge Mode180
IP FAX Relay, T.38 Support181
IP System DECT182
Ip Trans-Coding183
Ip Trunking184
V4 Service184
LBC (Loud Bell Control)186
LCR (Least Cost Routing)187
Linked Station Pairs189
LNR (Last Number Redial)191
Mobile Extension193
MOH (Music-On-Hold)195
Multiple Language Support197
Multiple Voice Mailbox Support199
Network Security & Priority200
Outside Call Redirect201
Outside Call Time Restriction202
Outside Line Access203
Outside Line Queuing205
Personal Groups207
PPP over MODU208
Pre-Defined & Custom Text Display Messages209
Prefix Dialing Table213
Prepaid Call214
Remote Control from Mobile Phone215
Ringing Line Preference217
Speed Dial218
Display Security218
Speed Dial Pause Insertion219
Station Speed Dial220
System Speed Dial223
System Speed Zone (Groups)226
Station Call Coverage227
Station Groups229
SMDR (Station Message Detail Recording)233
Call Cost Display233
Lost Call Recording235
SMDR Call Records237
System Administration240
Keyset Administration240
Multi-Level Admin Access241
Web Administration242
System Alarm Notification Control244
System Networking246
Centralized Control T-NET246
Distributed Control Network247
Net Intercom Call248
Net Call Transfer250
Net Call Identification Service252
Network Call Back (Call Completion)252
Net Call Camp-On (Call Offer)253
Net Conference255
Net Station Message Waiting256
Net Call Forward258
CO Transit-In260
CO Transit-Out261
BLF Presentation263
Attendant Call (CAS)264
Centralized Voice Mail265
Networked System Paging266
Traffic Analysis268
Traffic Analysis, Attendant270
Traffic Analysis, Call Reports272
Traffic Analysis, H/W Usage273
Traffic Analysis, Line Reports274
System Scenario Call Routing276
Universal Night Answer (UNA)278
Wake-Up Alarm, Enhanced279
Wake-Up Alarm, Standard282
Web Call Back284
Zone Management285
Holiday Assignment285
Inter Zone Connection Limit286
Remote Devices287
Zone Outgoing Call Connection Limit288
Intercom289
Barge in289
Direct Station Selection/Busy Lamp Field (DSS/BLF)291
Intercom (ICM) Call292
Intercom Call Hold294
Intercom Caller Controlled Signaling295
Intercom Lock-Out296
Intercom Step Call297
Intercom Tenancy Group298
Intercom Transfer300
Message Wait/Call Back302
CLI Message Wait302
Message Wait Reminder Tone305
Short Message Service (SMS)306
Station Message Wait/Call Back309
Paging312
Internal/External & All Call Page312
Meet Me Page315
SOS Paging316
Push to Talk Paging317
Emergency Page319
Outside (CO/IP) Lines320
Auto Fault Detection and Recovery320
Caller ID Mode321
CO Line Flash322
CO Line Release Guard Time323
CO Line Ring Detect324
Dial Pulse Signaling325
Direct Inward Dialing (DID)326
DID Line Digit Conversion328
Direct Inward System Access (DISA)329
DTMF Signaling331
IP Address Dialing332
IP Trunking333
V4 Service333
SIP Trunk Service334
IP WAN Dialing after Answer336
ISDN (Integrated Service Digital Network)337
Calling/Called Party Identification337
ISDN AOC (Advice of Charge)339
Keypad Facility340
Multiple Subscriber Number (MSN)341
ISDN Supplementary Services343
ISDN Call Deflection343
ISDN Malicious Call ID Request344
Line Monitor346
Multiple Calling Line ID347
Outside Line Groups349
Outside Line Preset Forward350
Outside Line Ring Assignment351
Private Line352
Ipecs Phone353
Answering Machine Emulation353
Auto Release of [SPEAKER]355
Automatic Speaker Select356
Background Music (BGM)357
Call Log Display359
Call Profile Routing360
Call Wait for Internal & External Calls362
DND - One-Time DND367
Flex Button Direct Speed Dial Assignment369
Flexible LED Flash Rates370
Group Listening371
Intercom Signaling Mode372
Microphone Mute373
Off-Hook Signaling374
On-Hook Dialing375
Outside Line Name Display376
Prime Line Immediate/Delayed377
Ring Tone Selection and Download379
Save Number Redial (SNR)380
Serial DSS/BLF Console381
Silent Text Message383
Speakerphone384
Station Flexible Buttons385
Station Individual Call Routing (ICR)387
Station User Programming & Codes389
Two-Way Record395
Voice over397
Attendants399
Alternate Attendant399
Attendant Call & Call Queuing401
Attendant Positions402
Attendant Recall403
Attendant Station User Program Codes404
Call Forward, Attendant408
Call Forward, Off-Net409
Day/Night/Timed/Scenario Ring Mode411
DSS/BLF Consoles413
Disable Outgoing Line Access415
DND Override416
Emergency Call Attendant Alert417
Feature Cancel419
IP-Attendant420
Intrusion421
LCD Display Format Control422
System Clock Set423
SLT (Single Line Telephone)425
Broker Call425
Howler Tone427
SLT Flash Mode428
SLT Message Wait Indication429
SLT Name Entry430
Transfer CLI to SLT431
SIP Extension432
SIP Phone Support432
SIP Phone Provisioning, Ericsson-LG Enterprise Phones435
SIP Virtual Mobile Extension437
Ipecs UCS Client438
Ipecs UCS Premium & Standard Client Support438
Call Control with UC Client439

Vertical Summit80 - Page 149

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