Vertical Summit80 & Summit800
Feature Description and Operation Manual Issue 1.2
260
3. Select Analysis Period (‗1‘-‗5‘).
4. Press the [HOLD/SAVE] button.
Conditions
1. The Peak Hour is the hour when the system has the highest total call volume.
Programming
Keyset Admin.
RS-232 Port Settings (PGM 174)
Print Port Selections (PGM 175)
Web Admin.
RS-232 Port Settings
Print Port Selections
Related Features
SMDR (Station Message Detail Recording)
ACD Statistics Report
Hardware
device to capture reports
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