Xerox C235 - Page 242

• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to SSeettttiinnggss >
TTrroouubblleesshhoooottiinngg > PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press
to navigate
through the settings.
• If horizontal dark lines keep appearing on the prints, then refer to Repeating defects.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Depending on your operating system, specify the paper
type from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to SSeettttiinnggss > PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr SSiizzee//TTyyppee.
2 Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity.
Store paper in its original wrapper until you are
ready to use it.
2 Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is solved.
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Xerox
®
C235 Color Multifunction Printer User Guide
Troubleshoot a problem