CANNOT SCAN TO A NETWORK FOLDER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Create a network folder
shortcut.
2 Scan a document using the
shortcut. For more information,
see Scanning to a network
folder using a shortcut.
Can you scan a document and save
it to a network folder?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that the network folder
path and format are correct. For
example, //server_hostname/
foldername/path, where server_
hostname is a fully qualified
domain (FQDN) or IP address.
Is the network folder path and
format correct?
Go to step 3. Go to step 4.
SStteepp 33
Make sure that you have a write
access permission to the network
folder.
Can you scan a document and save
it to a network folder?
The problem is solved. Go to step 4.
282
Xerox
®
C235 Color Multifunction Printer User Guide
Troubleshoot a problem