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C235
Xerox C235 User Manual
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JAMMED
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3
Print
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The
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R
ef
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Contacting
Customer
Support
.
274
Xerox
®
C235
Color
Multifunction
Printer
User
Guide
T
roubleshoot
a
problem
273
275
Table of Contents
User Guide
2
1 Safety
11
Conventions
12
Product Statements
13
Maintenance Safety
16
Consumable Information
17
2 Learn About the Printer
19
Printer Configurations
20
Front View of the Printer
20
Using the Control Panel
21
Customizing the Home Screen
22
Changing the Language of the Keyboard on the Display
23
Understanding the Status of the Indicator Light
24
Selecting Paper
25
Paper Guidelines
25
Paper Characteristics
25
Weight
25
Curl
25
Smoothness
25
Moisture Content
25
Grain Direction
26
Fiber Content
26
Unacceptable Paper
26
Selecting Preprinted Forms and Letterhead
26
Storing Paper
27
Supported Paper Sizes
27
Supported Paper Types
30
Supported Paper Weights
30
3 Set Up, Install, and Configure
33
Selecting a Location for the Printer
34
Attaching cables
35
Setting up and using the home screen applications
36
Finding the IP Address of the Printer
36
Managing bookmarks
36
Creating bookmarks
36
Creating folders
36
Setting up the Printer to Fax
38
Setting up the fax function
38
Using the fax setup wizard in the printer
38
Using the Settings menu in the printer
38
Using the Embedded Web Server
38
Setting up fax using a standard telephone line
39
Setup 1: Printer is connected to a dedicated fax line
39
Setup 2: Printer is sharing the line with an answering machine
40
Setting up fax in countries or regions with different telephone wall jacks and plugs
40
Connecting the printer to a non-RJ11 wall jack
41
Connecting the printer to a wall jack in Germany
41
Connecting to a distinctive ring service
41
Setting the fax date and time
42
Configuring daylight saving time
42
Configuring the fax speaker settings
42
Configuring Device Sounds Settings
43
Configuring the Email SMTP Settings
44
Using the Email Setup Wizard in the Printer
45
Using the Settings Menu in the Printer
46
Using the Embedded Web Server
47
Email Service Providers
48
Gmail™
48
Yahoo!® Mail
48
Outlook Live
49
AOL Mail
49
iCloud Mail
50
Comcast Mail
50
Mail.com
51
Zoho Mail
51
QQ Mail
52
NetEase Mail (mail.163.com)
52
NetEase Mail (mail.126.com)
53
NetEase Mail (mail.yeah.net)
54
Sohu Mail
54
Sina Mail
55
Loading paper and specialty media
56
Setting the Paper Size and Type
56
Configuring Universal paper settings
56
Loading the tray
56
Loading the manual feeder
59
Installing and updating software, drivers, and firmware
62
Installing the Software
62
Operating System Requirements
62
Installing the Print Drivers for a Windows Network Printer
62
Installing the Windows Print Driver .zip File
62
Installing the Print Drivers for a Windows USB Printer
63
Installing the Printer as a Web Service on Devices
63
Installing a WSD Printer Using the Add Device Wizard
64
Installing the Drivers and Utilities for MacOS
64
Adding the Printer for MacOS
64
Installing Print Drivers and Utilities for UNIX and Linux
65
Updating Software
65
Exporting or importing a configuration file
66
Xerox® Easy Assist App
67
Connecting to the Xerox® Easy Assist App for Installed Printers
69
Networking
71
Connecting the Printer to a Wi-Fi Network
71
Using the wireless setup wizard in the printer
71
Using the Settings Menu in the Printer
71
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
71
Using the Push Button method
71
Using the personal identification number (PIN) method
72
Configuring Wi-Fi Direct
72
Connecting a mobile device to the printer
72
Connecting Using Wi-Fi Direct
72
Connecting Using Wi-Fi
73
Connecting a computer to the printer
73
For Windows Users
73
For Macintosh Users
73
Deactivating the Wi-Fi network
73
Checking the printer connectivity
73
Printing the Menu Settings Page
75
4 Secure the printer
77
Erasing printer memory
78
Restoring factory default settings
79
Statement of Volatility
80
5 Print
81
Printing from a computer
82
Printing from a mobile device
83
Printing from a Mobile Device Using Mopria™ Print Service
83
Printing from a Mobile Device Using AirPrint®
83
Printing from a mobile device using Wi-Fi Direct®
83
Printing from a flash drive
85
Supported flash drives and file types
86
Flash drives
86
File types
86
Printing a font sample list
87
Placing separator sheets between copies
88
Canceling a print job
89
From the Printer Control Panel
89
From the Computer
89
Adjusting toner darkness
90
6 Copy
91
Using the automatic document feeder and scanner glass
92
Making Copies
93
Copying photos
94
Copying on letterhead
95
Copying on Both Sides of the Paper
96
Reducing or enlarging copies
97
Copying Multiple Pages onto a Single Sheet
98
Collating copies
99
Copying cards
100
Creating a copy shortcut
101
7 Email
103
Using the automatic document feeder and scanner glass
104
Sending an Email
105
Using the Control Panel
105
Using a Shortcut Number
105
Creating an e-mail shortcut
106
8 Fax
107
Using the automatic document feeder and scanner glass
108
Sending a fax
109
Using the control panel
109
Scheduling a fax
110
Creating a fax destination shortcut
111
Changing the fax resolution
112
Adjusting the fax darkness
113
Printing a fax log
114
Blocking junk faxes
115
Holding a fax
116
Forwarding a fax
117
9 Scan
119
Using the automatic document feeder and scanner glass
120
Scanning to a Computer
121
For Windows Users
121
For Macintosh Users
121
Scanning to an FTP server using a shortcut
122
Scanning to a network folder using a shortcut
123
Scanning to a flash drive
124
10 Use printer menus
125
Menu Map
126
Device
127
Preferences
127
Eco-Mode
129
Remote Operator Panel
130
Notifications
130
Power Management
134
Restore Factory Defaults
135
Maintenance
135
Config Menu
135
Out of Service Erase
140
Visible Home Screen Icons
140
About this Printer
140
Print
141
Layout
141
Setup
142
Quality
143
PostScript
145
PCL
145
Image
147
Paper
148
Tray Configuration
148
Media Configuration
148
Universal Setup
148
Custom Scan Sizes
149
Media Types
150
Copy
151
Copy Defaults
151
Fax
154
Fax Defaults
154
Fax Mode
154
Fax Setup
154
General Fax settings
154
Fax Send Settings
155
Fax Receive Settings
158
Fax Log settings
160
Speaker settings
161
E-mail
162
E-mail Setup
162
E-mail Defaults
163
FTP
168
FTP Defaults
168
USB Drive
172
Flash Drive Scan
172
Flash Drive Print
175
Network/Ports
177
Network Overview
177
Wireless
178
Wi-Fi Direct
181
AirPrint
181
Mobile Services Management
182
Ethernet
183
TCP/IP
185
SNMP
187
IPSec
189
802.1x
190
LPD Configuration
190
HTTP/FTP Settings
191
USB
192
Restrict external network access
193
Universal Print
193
Additional information for Universal Print
194
To add a Printer from Windows Server
194
Security
196
Login Methods
196
Public
196
Local Accounts
197
Certificate Management
198
Schedule USB Devices
198
Login Restrictions
198
Confidential Print Setup
199
Erase Temporary Data Files
200
Solutions LDAP Settings
200
Miscellaneous
200
Reports
202
Menu Settings Page
202
Device
202
Print
202
Shortcuts
202
Fax
203
Network
203
Supplies Plan
204
Plan Activation
204
Plan Conversion
204
Subscription Service
204
Troubleshooting
205
11 Maintain the Printer
207
Checking the Status of Supplies
208
Configuring Supply Notifications
209
Setting up e-mail alerts
210
Viewing reports
211
Ordering Supplies
212
Using Genuine Xerox Supplies
212
Replacing Supplies
213
Replacing a print cartridge
213
Replacing the waste toner bottle
215
Cleaning printer parts
217
Cleaning the printer
217
Cleaning the touch screen
217
Cleaning the Scanner
218
Saving energy and paper
220
Configuring the power save mode settings
220
Sleep Mode
220
Hibernate mode
220
Adjusting the brightness of the printer display
220
Conserving supplies
220
Moving the Printer to Another Location
221
12 Troubleshoot a problem
223
Print quality problems
224
Printing problems
225
Print quality is poor
225
Blank or white pages
225
Dark print
226
Ghost images
227
Gray or colored background
229
Incorrect margins
230
Light print
231
Missing colors
233
Mottled print and dots
233
Paper curl
235
Print crooked or skewed
237
Solid color or black images
238
Text or images cut off
238
Toner easily rubs off
239
Uneven print density
241
Horizontal dark lines
241
Vertical dark lines
243
Horizontal white lines
245
Vertical white lines
247
Repeating defects
248
Print jobs do not print
249
Slow printing
250
Job prints from the wrong tray or on the wrong paper
253
The printer is not responding
254
Unable to read flash drive
256
Enabling the USB port
257
Network connection problems
258
Cannot open Embedded Web Server
258
Cannot connect the printer to the Wi-Fi network
259
Issues with supplies
261
Replace Cartridge Printer Region Mismatch
261
Non-Xerox Supplies
261
Clearing Jams
262
Avoiding jams
262
Load paper properly
262
Use Recommended Paper
263
Identifying jam locations
263
Paper jam in the standard tray
264
Paper jam in the standard output tray
266
Paper jam in the manual feeder
266
Paper jam in door B
267
Paper jam in the automatic document feeder
269
Paper feed problems
271
Envelope seals when printing
271
Collated printing does not work
272
Paper frequently jams
273
Jammed pages are not reprinted
274
E-mailing problems
275
Disabling the SMTP server not set up error message
275
Cannot send e-mails
275
Faxing problems
276
Caller ID is not shown
276
Cannot send or receive faxes
276
Can receive but not send faxes
279
Can send but not receive faxes
279
Poor fax print quality
280
Scanning problems
281
Cannot scan to a computer
281
Cannot scan to a network folder
282
Partial copies of document or photo
284
Scan job was not successful
285
Poor copy quality
286
Vertical dark streaks on output when scanning from the ADF
286
Scanner does not close
287
Scanning takes too long or freezes the computer
287
Scanner does not respond
288
Adjusting scanner registration
288
Adjusting ADF registration
289
Color quality problems
290
Modifying the colors in printed output
290
FAQ about color printing
290
The print appears tinted
292
Contacting Customer Support
293
A Regulatory Information
295
Basic Regulations
296
Noise Emission Levels
296
European Union Lot 19 Ecodesign Directive
296
Static Sensitivity Notice
296
ENERGY STAR
296
Temperature Information
297
Información de la energía de México
297
Laser Notice
297
Power
297
Product Power Consumption
297
Sleep Mode
298
Hibernate Mode
298
Off Mode
299
Total Energy Usage
299
Telecommunication Regulatory Notices
299
Regulatory Notices for Telecommunication Terminal Equipment
299
FCC Requirements Notice to Users of the US Telephone Network
299
Notice to Users of the Canadian Telephone Network
300
Avis Réservé aux Utilisateurs du Réseau Téléphonique du Canada
300
Notice to Users of the New Zealand Telephone Network
300
Verwendung dieses Produkts in Deutschland
301
Using this Product in Switzerland
301
Utilisation de ce produit en Suisse
301
Verwendung dieses Produkts in der Schweiz
301
Uso del prodotto in Svizzera
301
Regulatory Notices for Wireless Products
302
Modular Component Notice
302
Exposure to Radio Frequency Radiation
302
Innovation, Science and Economic Development Canada
302
Innovation, Sciences et Développement économique Canada
302
European Union and European Economic Area Compliance
302
Restrictions
302
EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power
303
Federal Communications Commission (FCC) Compliance Information Statement
303
Innovation, Science and Economic Development Canada Compliance Statement
304
Avis de conformité aux normes de l’Innovation, Sciences et Développement économique Canada
304
Germany
304
Germany - Blue Angel
304
Blendschutz
304
Importeur
304
Turkey RoHS Regulation
304
Ukraine RoHS Compliance
305
Copy Regulations
306
United States
306
Canada
307
Other Countries
308
Material Safety Data Sheets
309
B Recycling and Disposal
311
Product Disposal and Recycling
312
North America
313
Xerox Green World Alliance
314
Waste from Electrical and Electronic Equipment (WEEE) Directive
315
India E-Waste notice
315
Other manuals for Xerox C235
Quick Reference Guide
16 pages
Manual
306 pages
Safety, Regulatory, Recycling, And Disposal Reference Guide
36 pages
4
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Xerox C235 Specifications
General
Brand
Xerox
Model
C235
Category
All in One Printer
Language
English
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