October 2012
2-40
ColorQube 8570/8870 Service Manual
92,563, 92,570, 92,579, 92,571
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
92,563, 92,570, 92,579 Electronics Module Faults
An Electronics Module error has occurred. The following troubleshooting procedure applies to
these errors.
Initial Actions
• Reboot the printer and verify the error persists.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
• Electronics Module, PL 5.1 Item 1
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
• Figure 1, System Block Diagram
• Figure 2, Right Side Electronics Module P/J Locations
• Figure 3, Left Side Electronics Module P/J Locations
• Figure 4, Top Side Electronics Module P/J Locations
Procedure
Check all the Electronics Module cabling. Are the connections secure and undamaged?
YN
Reseat and/or replace the wiring harnesses.
Replace the Electronics Module (REP 5.1).
92,571 Software Fault
A software error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
• Reboot the printer and verify the error persists.
• Check code version of the printer.
• If the problem persists, perform the following procedure.
Procedure
Check code version on the printer. Is the code latest release?
YN
Download the latest code.
Reset NVRAM (refer to PS NVRAM Reset in Chapter 2).
Table 1 Applicable Fault Codes
92,563 PS Version Mismatch
92,570 Interrupt Storm Fault
92,579 CDI Submit Sheet Error
Table 1 Applicable Fault Code
92,571 Software Fault
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