Print-Quality Troubleshooting 5-49
Skips and Smears
Initial Actions:
■ Check to ensure that the paper is
within specification.
■ Check that the paper supply is dry,
fresh, and loaded correctly.
■ Check the paper path for any
obstructions or debris.
Skips/Smears Troubleshooting Procedure
Step Actions and Questions Yes No
1
Replace the Print Cartridge.
Does the printed image still have
skips/smears?
Go to step 2. Problem solved.
2
Replace the Transfer Roller.
Does the printed image still have
skips/smears?
Go to step 3. Problem solved.
3
Replace the Fuser.
Does the printed image still have
skip/smears?
Go to step 2. Problem solved.
4
Replace in sequence as necessary:
■ Registration Rollers
■ Gear Assembly Housing
(page 8-71)
■ Gear Assembly Plate (page 8-73)
■ Main Motor (page 8-69)
XEROX
XEROX
XEROX
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