Print-Quality Troubleshooting 5-47
Registration
The image is not positioned correctly on the paper. It may be off in either the process
direction or in the scan direction.
Initial Actions:
■ Check to ensure that the paper is
within specification.
■ Check that the paper supply is dry,
fresh, and loaded correctly.
■ Check that the paper tray guides are set
correctly.
■ Check that rollers and other
components in the paper path are clean
and unobstructed.
Registration Troubleshooting Procedure
Step Actions and Questions Yes No
1
Print Engine Test Prints from all
Paper trays. Print duplex prints if a
duplex option is installed.
Is the image registration within
specifications?
Go to step 3. Go to step 2.
2
Perform the registration adjustment
procedure.
Is the image registration correct
after the adjustment?
Go to step 3. Go to step 5.
3
Print test prints
Is the image registration correct?
Go to step 4. Go to step 5.
4
Have the customer run a print job.
Are the customer’s prints
correctly registered?
Problem solved. Problem may be
application related.
Have the customer
contact Xerox
customer support.
s4500-260