10  Maintenance, Inspections, and Troubleshooting
10.2.2  Troubleshooting of Alarms
10-12
A.C92:
Encoder 
Communications 
Timer Error
Noise interference occurred on 
the I/O signal line from the 
encoder.
−
Take countermeasures against noise 
for the encoder wiring.
Excessive vibration and shocks 
were applied to the encoder.
Check the operating environment.
Reduce the machine vibration or 
correctly install the servomotor.
An encoder fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
A.CA0:
Encoder Parameter 
Error
An encoder fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
A.Cb0:
Encoder Echoback 
Error
The wiring and contact for 
encoder cable are incorrect.
Check the wiring. Correct the wiring.
Noise interference occurred due 
to incorrect cable specifications 
of encoder cable.
−
Use tinned annealed copper 
shielded twisted-pair or screened 
unshielded twisted-pair cable with a 
core of at least 0.12 mm
2
.
Noise interference occurred 
because the wiring distance for 
the encoder cable is too long.
−
The wiring distance must be 10 m 
max.
The FG potential varies because 
of influence from machines on 
the servomotor side, such as the 
welder.
Check the cable layout for encoder 
cable.
Properly ground the machines to 
separate from encoder FG.
Excessive vibration and shocks 
were applied to the encoder.
Check the operating environment.
Reduce the machine vibration or 
correctly install the servomotor.
An encoder fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the servomotor 
may be faulty. Replace the servo-
motor.
A.CC0:
Multiturn Limit 
Disagreement
The multiturn limit value of the 
encoder is different from that of 
the SERVOPACK. Or, the multi-
turn limit value of the SERVO-
PACK has been changed.
Check the value of the PnA48 of the 
SERVOPACK.
Execute Fn013 at the occurrence of 
alarm.
A.d00:
Position Error 
Overflow 
(Position error exceeded 
the value set in the 
excessive position error 
alarm level (Pn520).)
The servomotor U, V, and W wir-
ings is faulty.
Check the servomotor main circuit 
cable connection.
Confirm that there is no contact 
fault in the motor wiring or encoder 
wiring.
The position reference speed is 
too high.
Reduce the reference speed, and 
operate the SERVOPACK.
Reduce the position reference speed  
or acceleration of position refer-
ence. Or, reconsider the electronic 
gear ratio.
The acceleration of the position 
reference is too high.
Reduce the reference acceleration, 
and operate the SERVOPACK.
Reduce the reference acceleration 
of the position reference using a 
MECHATROLINK command, or 
smooth the acceleration of the posi-
tion reference by selecting the posi-
tion reference filter (ACCFIL) 
using a MECHATROLINK com-
mand.
Setting of the excessive position 
error alarm level (Pn520) is low 
against the operating condition.
Check the alarm level (Pn520) to 
see if it is set to an appropriate 
value.
Set the Pn520 to proper value.
A SERVOPACK fault occurred. −
Restart the SERVOPACK. If the 
alarm still occurs, the SERVO-
PACK may be faulty. Replace the 
SERVOPACK.
(cont’d)
Alarm Number:
Alarm Name
(Alarm Description)
Cause Investigative Actions Corrective Actions