Zebra MC33 Series User Manual

Maintanence and Troubleshooting
200
5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6. Remove any lint left by the cotton-tipped applicator.
7. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Troubleshooting the MC33XX
Table 24 Troubleshooting the MC33XX
Problem Cause Solution
Mobile computer does
not turn on.
Main battery
not charged.
Charge or replace the main battery.
Main battery
not installed
properly.
Ensure the battery is installed properly.
MC33XX not
responding.
Perform a soft reset. If the mobile computer still does not turn on,
perform a hard reset. For more information see Resetting the
Device on page 67.
Battery did not charge. Battery failed. Replace battery. If the mobile computer still does not operate, try a
soft reset, then a hard reset. See Resetting the Device on page 67.
Mobile
computer
removed from
cradle while
battery was
charging.
Insert mobile computer in cradle and begin charging. If a battery is
fully depleted, it can take up to 2.2 hours to fully recharge a 2740
mAh PowerPrecision+ standard battery and it can take up to 3.8
hours to fully recharge a 5200 mAh PowerPrecision+ extended
battery.
Extreme battery
temperature.
Battery does not charge if ambient charging temperature of the
battery is below 32°F (0°C) or above 104°F (40°C).
Cannot see characters
on screen.
Mobile
computer not
powered on.
Press the Power button.
During data
communication, no
data was transmitted,
or transmitted data was
incomplete.
Mobile
computer
removed from
cradle or
unplugged from
host computer
during
communication.
Replace the mobile computer in the cradle, or reattach the cable
and re-transmit.
Incorrect cable
configuration.
See the system administrator or refer to the MC33XX Integrator
Guide.

Zebra MC33 Series Specifications

General

Brand	Zebra
Model	MC33 Series
Category	Handhelds
Language	English