Zebra MC33 Series User Manual

Maintanence and Troubleshooting
201
Mobile computer does
not emit sound.
Volume setting
is low or turned
off.
Click on the speaker icon to increase the volume.
MC33XX turns itself off. MC33XX is
inactive.
The mobile computer turns off after a period of inactivity. This period
can be set from 15 seconds to 30 minutes.
Battery is
depleted.
Recharge or replace the battery.
A message appears
stating that the mobile
computer memory is
full.
Too many
applications
installed on the
mobile
computer.
Remove user-installed applications on the MC33XX to recover
memory. Select > Apps. Select the unused programs and
touch Uninstall.
The MC33XX does not
decode when reading
barcode.
DataWedge is
not enabled.
Ensure that DataWedge is enabled and configured properly. Refer
to the MC33XX Integrator Guide for more information.
Unreadable
barcode.
Ensure the symbol is not defaced.
Distance
between the
MC33XX and
barcode is
incorrect.
Place the MC33XX within proper scanning range.
MC33XX is not
programmed
for the barcode
type.
Program the MC33XX to accept the type of barcode being scanned.
Refer to the MC33XX Integrator Guide for DataWedge
configuration.
MC33XX is not
programmed to
generate a
beep.
If the MC33XX does not beep on a good decode, set the application
to generate a beep on good decode.
MC33XX cannot find
any Bluetooth devices
nearby.
Too far from
other Bluetooth
devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters (32.8 feet).
The Bluetooth
device(s)
nearby are not
turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are
not in
discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer
to the device’s user documentation for help.
Table 24 Troubleshooting the MC33XX (Continued)
Problem Cause Solution

Zebra MC33 Series Specifications

General

Brand	Zebra
Model	MC33 Series
Category	Handhelds
Language	English