Maintenance and Troubleshooting 8 - 11
5-Slot Ethernet Cradle Troubleshooting
4-Slot Battery Charger Troubleshooting
Table 8-5 Troubleshooting the 5-Slot Ethernet Cradle
Problem Cause Solution
During
communication, no
data transmits, or
transmitted data was
incomplete.
TC75 removed
from cradle
during
communication
s.
Replace TC75 in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
TC75 has no
active
connection.
An icon is visible in the status bar if a connection is currently
active.
Battery is not
charging.
TC75 removed
from the cradle
too soon.
Replace the TC75 in the cradle. The battery fully charges in
approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
TC75 is not
inserted
correctly in the
cradle.
Remove the TC75 and reinsert it correctly. Verify charging is
active. Touch > > About phone > Status to view
battery status.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between -10 °C (+14 °F) and +60 °C (+140 °F).
Table 8-6 Troubleshooting the 4-Slot Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is
not correctly
seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.
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