Chapter 21 Troubleshooting
EMG2306-R10A User’s Guide
153
7 Make sure you allow the EMG2306-R10A to be remotely accessed through the WLAN interface.
Check your remote management settings.
• See the chapter on Wireless LAN in the User’s Guide for more information.
I set up URL keyword blocking, but I can still access a website that should be blocked.
Make sure that you select the Enable URL Keyword Blocking check box in the Content Filtering
screen. Make sure that the keywords that you type are listed in the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a URL, customize
the keyword blocking using commands. See the Customizing Keyword Blocking URL Checking
section in the Content Filtering chapter.
I can access the Internet, but I cannot open my network folders.
Make sure your account has access rights to the folder you are trying to open.
I cannot access the Web Configurator after I switched to AP mode.
When you change from router mode to AP mode, your computer must have an IP address in the
range between “192.168.1.3” and “192.168.1.254”.
Refer to Appendix C on page 176 for instructions on how to change your computer’s IP address.
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
• Move your wireless device closer to the AP if the signal strength is low.
• Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
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