Chapter 10: Do not Disturb and Call Forwarding................................................................. 63
Do not disturb....................................................................................................................... 63
Activating and deactivating Do not disturb......................................................................... 63
Call forwarding...................................................................................................................... 64
Forwarding a call to another extension.............................................................................. 64
Setting enhanced call forwarding...................................................................................... 65
Call forwarding to your cell phone using EC500....................................................................... 67
Extending a call to your cell phone.......................................................................................... 67
Chapter 11: Call history.......................................................................................................... 69
Call log................................................................................................................................. 69
Making a call from Recents.................................................................................................... 69
Viewing the Recents details................................................................................................... 69
Deleting a call record from Recents........................................................................................ 70
Clearing the Recents list........................................................................................................ 71
Chapter 12: Conference calls................................................................................................ 72
Adding a person to an active call............................................................................................ 72
Adding a person on hold to a conference call........................................................................... 72
Putting a conference call on hold and resuming a call............................................................... 73
Dropping or Disconnecting the last participant from a conference call........................................ 73
Viewing the details of a conference......................................................................................... 74
No Hold Conference.............................................................................................................. 74
Adding a participant to no hold conference........................................................................ 74
Chapter 13: Team Button....................................................................................................... 76
Answering an active call on a monitored extension................................................................... 77
Viewing the status of monitored stations.................................................................................. 77
Speed dialing to a monitored extension................................................................................... 77
Transferring a call to a monitored phone.................................................................................. 78
Monitoring other extensions at a glance.................................................................................. 79
Chapter 14: Calendar and Avaya Spaces............................................................................. 80
Calendar............................................................................................................................... 80
Accessing calendar......................................................................................................... 80
Configuring the Microsoft
®
Exchange Server calendar........................................................ 80
Reviewing your Calendar event........................................................................................ 81
Avaya Spaces Calendar integration........................................................................................ 82
Joining an Avaya Spaces meeting through a direct dial-in phone number............................. 82
Preventing duplicate audio streams on Avaya Spaces application....................................... 83
Chapter 15: Advanced features............................................................................................. 85
Accessing the Features screen............................................................................................... 85
Active call shortcut keys......................................................................................................... 85
Making a call transfer with a shortcut key.......................................................................... 86
Making a conference call with a shortcut key..................................................................... 86
Automatic Callback................................................................................................................ 87
Contents
October 2022 Using Avaya J189 SIP IP Phone in Avaya Aura
®
8
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DRAFT—October 5, 2022—8:17 AM (UTC+00:00)