2-80
Confidential
2.4.4 Software-related Problems
The end user can solve problems pertaining to software, for instance, print cannot be made form
a computer although test print and printer setting print can be made from the machine by
following the User Check items. If the same problem occurs, follow each procedure in the order
of the number described in the Step column in the tables below.
2.4.4.1 Cannot print data
User Check
- Check that the USB cable or LAN cable is not damaged.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions of the software setting in the user’s guide.
- Revert the settings to the factory defaults. (Refer to the user’s guide.)
- Check the driver settings.
Step Cause Solution
1 Main PCB defective Replace the main PCB ASSY.
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