2-84
Confidential
Document jam around document ejection section
2.4.6.4 Wrinkles on documents
User Check
- Check that documents are loaded correctly in the ADF unit.
- Check that the document guides match the document size.
- Check that documents are not curled.
2.4.6.5 Cannot detect the document size correctly
Step Cause Solution
1 Foreign materials around
document ejection section
Remove foreign materials.
2 ADF drive gears broken
Document ejection roller
defective
Replace the ADF & document cover ASSY.
Step Cause Solution
1
Document separation roller worn
out
Replace the document pull-in/separation roller
ASSY.
2 Document feed rollers worn out Replace the document feed rollers.
Step Cause Solution
1 Document width detection
actuator out of place
Set the actuator into place.
2 Document width sensor defective Replace the document detection/width sensor PCB
ASSY.
3 Main PCB defective Replace the main PCB ASSY.