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Confidential
Error Code 24
An ink cartridge of wrong color is loaded. (A color ink cartridge is loaded in the black ink
cartridge slot.)
User Check
- Load the ink cartridge into place.
- Replace the ink cartridge.
Wrong INK Color
LCD
Step Cause Solution
1 Ink cartridge detection sensor
defective
Replace the ink cartridge detection sensor.
2 Ink remaining sensor or high-
yield ink cartdige sensor failure
Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB ASSY.
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