2-30
Confidential
Error Code 2A
Black ink cartridge not loaded. (Detected by the ink cartridge detection sensor)
Error Code 2B
Yellow ink cartridge not loaded. (Detected by the ink cartridge detection sensor)
Error Code 2C
Cyan ink cartridge not loaded. (Detected by the ink cartridge detection sensor)
Error Code 2D
Magenta ink cartridge not loaded. (Detected by the ink cartridge detection sensor)
User Check
- Reload the ink cartridge.
- Replace the ink cartridge.
No INK Cartridge Black
LCD
No INK Cartridge Yellow
LCD
No INK Cartridge Cyan
LCD
No INK Cartridge Magenta
LCD
Step Cause Solution
1 Ink cartridge detection sensor
defective
Replace the ink cartridge detection sensor PCB
ASSY.
2 Main PCB defective Replace the main PCB ASSY.