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Cisco ASA 5500 Series Configuration Guide using ASDM
OL-20339-01
Chapter 74 Configuring Smart Call Home
Guidelines and Limitations
Guidelines and Limitations
Failover Guidelines
Supports Active/Active and Active/Standby failover.
Firewall Mode Guidelines
Supported in routed and transparent firewall modes.
Context Mode Guidelines
Supported in single mode and multiple context mode.
IPv6 Guidelines
Supports IPv6.
Additional Guidelines
In multiple context mode, the snapshots command is divided into two commands: one to obtain
information from the system context and one to obtain information from the normal context.
Licensing Requirements for Smart Call Home
The following table shows the licensing requirements for this feature.
Configuri ng Smart Cal l Home
You must configure Smart Call Home to obtain proactive diagnostics and real-time alerts for your
adaptive security appliance.
Detailed Steps
Step 1 To configure Smart Call Home service, system setup, and alert subscription profiles, choose
Configuration> Device Management> Smart Call Home.
Step 2 Check the Enable Smart Call Home check box to enable the feature.
Step 3 Double-click System Setup. The System Setup consists of three panes. Each pane can be expanded or
collapsed by double-clicking the title row. In the Mail Servers pane. you can set up mail servers through
which Smart Call Home messages are delivered to e-mail subscribers. In the Contact Information pane,
you can enter the information of the person to contact for the adaptive security appliance that appears in
Smart Call Home messages. This pane includes the following:
• The name of the contact person.
• The contact phone number.
• The postal address of the contact person.
• The e-mail address of the contact.
• The “from” e-mail address in Smart Call Home e-mail.
• The “reply-to” e-mail address in Smart Call Home e-mail.
Model License Requirement
All models Base License.
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