NAS Maintenance
Disk Failure or Malfunction
Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 180
5
CAUTION
Be especially careful to pull out the disk from the correct drive slot. An improperly
removed disk in a RAID array can cause catastrophic failure to the remaining
degraded RAID array, including total data loss.
STEP 4
Remove the failed drive from the drive sled by remov ing the screw s that at tac h it.
STEP 5
Conne ct a new dis k into the drive sled using the appropriate screws for the disk.
STEP 6
Inser t the drive assembly into the NAS.
STEP 7
If you are using a mirroring R AID disk configuration, the NAS will configure the
drive and place it into the RAID array. This operation may take several minutes or
hours depend ing on the size of the disk and RAID ar ray.
STEP 8
If you are using a non-RAID disk con figuration, you may need to refor ma t and
reconfigure the new disk. You can change disk configuration from
Disk Management > Volume management
.
NOTE
You can view the System Logs to verify that the NAS has returned to normal
operation.
If you experienc e any other ma lfunction or failure w ith the NAS , do the following :
STEP 1
Record the malfunction status or error messages shown in system logs.
STEP 2
Stop using the failed NAS and turn it off.
STEP 3
Contact customer service for technical support.
NOTE
The NAS must be repaired by professional technicians, do not try to repair the
server yours elf. Back up any importan t file s or folder s to avoid potential d ata loss
due to disk failure.
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