Name: Cisco NSS 322
Brand: Cisco
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Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide 183

Troubleshooting Abnormal RAID Operation

This chapter describes steps to troubleshoot abnormal RAID operation of your

Cisco NAS.

NOTE

If the NAS administration interface cannot be accessed due to an improperly

configured port trunking mode, i mproperly configured Jumbo Frame setting, or an

in com pat i ble swi t ch, r ese t t he ne twor k set ti ng s by p r essin g t he r eset bu tt on on th e

back panel of the NAS for 3 seconds.

Before You Begin the Troubleshooting Process

CAUTION

Before troubleshooting the RAID configuration of your NAS, back up the important

data on the NAS to avoid any potential data loss.

CAUTION

Insert or remove only one drive from the NAS at a time.

CAUTION

Af ter inserting or removing a har d drive , wait until you hear two beeps from the NAS

before inserting or removing the next hard dr ive.

Table of Contents3
B E N E F I T S8
L O G G I N G I N T O T H E N a S9
U S I N G T H E H E L P9
A P P R O V E D V E N D O R L I S T F O R D R I V E S a N D U P S C O M P a T I B I L I T y10
Getting Started11
P L a C E M E N T T I P S19
I N S T a L L I N G T H E D I S K D R I V E S19
L O C K I N G a N D U N L O C K I N G T H E D I S K T R a y S22
C O N N E C T I N G T H E E Q U I P M E N T23
V E R I F y I N G T H E H a R D W a R E I N S T a L L a T I O N24
S T a R T I N G N a S C O N F I G U R a T I O N24
W I N D O W S O P E R a T I N G S y S T E M25
M a C O S X O R L I N U X O P E R a T I N G S y S T E M25
S y S T E M C O N F I G U R a T I O N U S I N G T H E W I N D O W S S E T U P W I Z a R D25
S y S T E M C O N F I G U R a T I O N U S I N G M a C O S X O R L I N U X32
M a P P I N G a N E T W O R K D R I V E33
M a P P I N G a N E T W O R K D R I V E F R O M T H E S E T U P W I Z a R D33
M a P P I N G a N E T W O R K D R I V E F R O M W I N D O W S35
I N S T a L L I N G T H E C L I E N T U T I L I T y F O R W I N D O W S35
R U N T H E T O O L F R O M T H E C D36
R E M O V E O R R E P a I R T H E T O O L37
A C C E S S I N G T H E M a N a G E M E N T G U I U S I N G a W E B B R O W S E R37
S U G G E S T E D N E X T S T E P S38
S E T U P S E R V I C E S38
S E T U P B a C K U P38
S E T U P N E T W O R K S H a R E S39
R E S E T N E T W O R K S E T T I N G S a N D P a S S W O R D39
I N L I N E P O W E R S W I T C H M O D U L E39
Managing the System41
S T a T U S41
S y S T E M I N F O R M a T I O N42
S y S T E M S E R V I C E43
R E S O U R C E M O N I T O R46
V I E W L O G S47
A D M I N I S T R a T I O N50
G E N E R a L S E T T I N G S50
N E T W O R K57
H a R D W a R E66
S E C U R I T y68
P O W E R M a N a G E M E N T77
N E T W O R K R E C y C L E B I N79
B a C K U P S y S T E M S E T T I N G S80
S y S T E M L O G S S E T T I N G S82
F I R M W a R E U P G R a D E90
R E S T O R E T O F a C T O R y D E F a U L T91
N E T W O R K S E R V I C E D I S C O V E R y92
U S E R S95
U S E R G R O U P S100
D I S K M a N a G E M E N T103
V O L U M E M a N a G E M E N T104
R a I D M a N a G E M E N T109
H D D S M a R T112
E N C R y P T E D F I L E S y S T E M115
I S C S I115
V I R T U a L D I S K118
N E T W O R K S H a R E S118
S H a R E F O L D E R S119
Q U O T a122
N E T W O R K S E R V I C E S124
M I C R O S O F T N E T W O R K I N G124
A P P L E N E T W O R K I N G127
N F S S E R V I C E128
F T P S E R V I C E129
S N M P S E T T I N G S132
W E B S E R V E R134
A P P L I C a T I O N S135
W E B F I L E M a N a G E R136
A C C E S S I N G T H E W E B F I L E M a N a G E R137
U S I N G T H E W E B F I L E M a N a G E R138
M U L T I M E D I a S T a T I O N141
D O W N L O a D S T a T I O N142
A C C E S S I N G T H E D O W N L O a D S T a T I O N143
U S I N G T H E D O W N L O a D S T a T I O N144
I T U N E S S E R V E R146
U P N P M E D I a S E R V E R147
M y S Q L S E R V E R148
P K G P L U G I N S149
S y S L O G S E R V E R150
R a D I U S S E R V E R153
B a C K U P157
U S B O N E T O U C H C O P y159
R E M O T E R E P L I C a T I O N160
T I M E M a C H I N E162
E X T E R N a L D E V I C E163
E X T E R N a L S T O R a G E D E V I C E164
U P S S E T T I N G S165
J O I N I N G T H E N a S T O y O U R D O M a I N169
C O N F I G U R I N G D a T E a N D T I M E169
C O N F I G U R I N G D N S S E T T I N G S170
C O N F I G U R I N G M I C R O S O F T N E T W O R K I N G171
R E S T a R T O R S H U T D O W N T H E N a S176
H a R D W a R E S y S T E M R E S E T176
D I S K F a I L U R E O R M a L F U N C T I O N179
P O W E R O U T a G E O R a B N O R M a L S H U T D O W N181
S y S T E M S O F T W a R E a B N O R M a L O P E R a T I O N181
S y S T E M T E M P E R a T U R E P R O T E C T I O N181
P R O D U C T B a T T E R y R E P L a C E M E N T182
B E F O R E y O U B E G I N T H E T R O U B L E S H O O T I N G P R O C E S S183
T R O U B L E S H O O T I N G a B N O R M a L R a I D O P E R a T I O N O F y O U R N a S184
V I E W I N G S y S T E M I N F O R M a T I O N U S I N G T H E L C D D I S P L a y190
P H y S I C a L D I S K191
V O L U M E192
S y S T E M193
S H U T D O W N193
R E B O O T194
P a S S W O R D194
B a C K195
S y S T E M M E S S a G E S195
Where to Go from here199

Cisco NSS 322 User Manual

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Cisco NSS 322 Specifications

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Brand	Cisco
Model	NSS 322
Category	Storage
Language	English