TROUBLESHOOTING Scale readings are not accurate
Cubiscan 325 64
Scale readings are not accurate
If you suspect that the Cubiscan 325 scale readings are inaccurate, do the
following:
1. Zero the Cubiscan 325 by making sure the platform is free of all objects
and then selecting Zero from the toolbar or Tools menu in Qbit. (If a
computer is not connected, tap the [Zero] button on the touchscreen.)
2. Make sure that the Cubiscan 325 is on a level surface.
3. Move the Cubiscan 325 if it is located close to open freight doors or
where air is blowing on it. Extreme air flow can affect the accuracy of
the Cubiscan 325. Refer to “Placement” on page 7 for information.
4. Recalibrate the Cubiscan 325. Refer to page 51 for instructions.
Dimension readings are not accurate
If you suspect that the Cubiscan 325 dimension readings are inaccurate, do
the following:
1. Check the glass platform and gate filters for dirt or debris. Clean the
glass platform with a clean, damp cloth.
2. Verify that the image is representative of the measured item. If not,
check gate diagnostics of the Cubiscan 325. Refer to “Gate
diagnostics” on page 72 for further information.
Computer error messages
The following error messages generated by Qbit indicate a
communications problem between the Cubiscan 325 and the computer.
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