TROUBLESHOOTING About
Cubiscan 325 65
No
Communication
with Cubiscan
325
This message indicates that no communication is taking place between the
computer and the Cubiscan 325.
Transmission
Error
This message indicates that erroneous data or garbled data is being sent
from the Cubiscan 325.
If you receive one of these messages, verify the following.
1. Is the Cubiscan 325 turned on and securely connected to power?
2. Is the serial cable or Ethernet cable connected to both the Cubiscan
325 and the computer or network, and are both connections secure?
3. (Computer connection) Is the serial cable connected to the computer
at either the COM1 or COM2 port?
4. (Computer connection) Is the Com Port in the Options dialog box
(Tools menu) configured for the correct port?
5. (Network connection) Is the Cubiscan 325 properly configured for
TCP/IP communication? (Qbit software is used to configure the
Cubiscan 325.)
6. Is there a problem with the Cubiscan 325? Perform the Status function
in Qbit to check the status of the Cubiscan 325.
7. Is there a problem with the computer or network? Troubleshoot the
computer, or contact your network administrator.
About
This section describes the About menu of the Cubiscan 325. The About
menu contains useful information and records of the Cubiscan 325.
Version
This section discusses the options available on the Version menu.
Complete the following steps to access the Version menu.
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