Epson TM-U950 Technical Manual

3-12 Handling and Maintenance Rev. A
5. Move the OPEN ↔ LOCK lever on each side of the printer in the direction in the figure
below; then the cutter unit opens automatically.
6. Pull the paper out gently. If the paper tears, make sure you remove any remaining pieces.
7. Close the cutter unit and lock it by moving both OPEN ↔ LOCK levers in the direction
marked with LOCK.
If you encounter difficulty in clearing a paper jam, remove the print head cover by loosening the
screw on the right side of the cover, as shown in the figure below.
Be careful not to touch the print head unit, as it can be very hot after printing continuously for a
long time.
Figure 3-18. Opening the Cutter Unit
OPEN
LOCK
Figure 3-19. Removing the Print Head Cover
Print
head
cover
CONFIDENTIAL

Epson TM-U950 Specifications

General

Print speed	18.6 ips
Character size	1.3 x 3.1 mm
Print technology	Dot matrix
Paper dimensions	210 x 297 mm
Dimensions (WxDxH)	251 x 298 x 194.5 mm
Electromagnetic compatibility	VCCI, FCC, CE
Safety	UL, CSA
Country of origin	China
Mean time between failures (MTBF)	180000 h
Serial interface	Yes
Standard interfaces	RS-232C
Weight (imperial)	12.3 lbs
Pallet width	1200 mm
Pallet height	1000 mm
Pallet length (UK)	2250 mm
Quantity per pallet	24 pc(s)
Quantity per pallet (UK)	36 pc(s)
Quantity per pallet layer	4 pc(s)
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	6 pc(s)
Package depth	425 mm
Package width	360 mm
Package height	330 mm
Package weight	7196 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	298 mm
Width	186 mm
Height	195 mm