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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
92
Resolving the Upper and Lower Film errors (continued)
Step Procedure
5 Verify Film placement on the core.
a. Remove the transfer film from the Printer.
b. Ensure that the film is straight on the core.
c. If the film is not between 5 and 15mm from the ribbon drive side of the
transfer station, replace the film with a new roll using the Ribbon
Telescopic process.
6 Ensure that the ribbon is not stuck to the film.
a. Open the top cover.
b. Verify that the ribbon is not stuck to the transfer film.
c. If the ribbon is stuck to the transfer film, increase the ribbon tension in
increments of +5.
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