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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
76
Magnetic Encoding Errors
Symptom: Either (a) no output is encoded, (b) it is unable to read encoded data on card or
(c) an LCD error occurs.
Resolving the No ENC Response Error Message
Step Procedure
1 Verify connections.
a. Ensure that the two wires to J62 on Lamination Board are properly seated.
2 Verify if the Lamination Board is bad.
a. Replace the Lamination Board. See the Replacing the Lamination Board
(140402) procedure in Section 5, page 368.
b. See if the error repeats itself.
Resolving the No Magnetic Encoder Error Message
Symptom: The Printer is receiving encoding data, but the Printer is not configured with this
Encoder type.
Step Procedure
1 Verify if the LCD Setting is incorrect.
a. Press Select on the LCD.
b. Select Setup Printer. Scroll down to Encoder Settings.
c. Change the Mag Setting from None to Installed.
2 If the encoding data was sent in error, check the in-house, software user’s
manual for encoding instructions.
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