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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
109
Resolving the Pixel failure problems (continued)
Step Procedure
5 Clean the Platen Rollers.
a. Leave the Printer power ON and open the Print and Transfer Stations.
b. Remove the print ribbon and HDP Film.
c. Locate the Print Platen Roller, as shown below.
d. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
e. Locate the Transfer Platen Roller, as shown below.
f. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
Press the FORWARD and BACK buttons to move the roller back and forth
while cleaning.
g. Replace the printing supplies and close the Print and Transfer Stations after
the rollers are clean and completely dry.
6 Replace the Printhead
See the Replacing the Printhead (D840854)
procedure in Section 5, page 281.
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