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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
62
Resolving the Communication Errors (continued)
Step Procedure
7 Determine whether there is adequate or inadequate hard drive space.
Caution: A large volume of temporary files on the computer can
cause communications errors.
Access temporary files by following this process:
• Search for all folders called TEMP. Once found, clear out the contents of
the folders.
• Use a disk cleanup utility (such as Disk Cleanup found in the System
Tools folder of the Start menu) or use a third party application.
• If using Windows 98Se/ME/2000/XP, run the system utility Disk
Defragmenter found in the Accessories folder of the Start Menu.
8
Printing from a network. (Note: Some network configurations can cause
communications issues with the Printer.)
a. Disconnect the Printer from the network jack.
b. Directly connect the Printer to a parallel port on a computer to determine
if the network is the source of communications problems.
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