Tips for troubleshooting
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17.6 Removing / inserting the security device
Caution! Remove the security device in exceptional cases only, e.g. if you
need to send in the franking machine to the Customer Support. The connector
of the security device is designed for a maximum of 30 connection cycles
(removal / insertion).
Caution! When the postage meter or the security device was in a cold envi-
ronment (i.e. below 50 °F / 10 °C) before: Wait for at least two hours before
connecting and commissioning the PostBase Vision postage meter. The post-
age meter needs this time to adapt to the ambient conditions. Any condensa-
tion evaporates.
Removing the security device
• Turn PostBase Vision off.
PostBase Vision will complete any current
actions, lowers the display and then switches
off.
• Unplug the power plug from the socket.
• Unplug the power cable from the power
connection of the postage meter.
• Press the clip catch on the cover of the
security device slot in the direction of the
arrow and remove the cover.
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