10
Replacing Drum Cartridge [A1], [A2], [A3], or [A4] (for customers having a spot
maintenance contract) .........................................................................................415
Replacing the Staple Cartridge (With B Finisher) ................................................418
Replacing the Staple Cartridge (with C Finisher or C Finisher with
Booklet Maker).....................................................................................................420
Replacing the Staple Cartridge for Booklet (When a C Finisher with
Booklet Maker is Installed)...................................................................................422
Emptying the Punch Scrap Container (When C Finisher or C Finisher with
Booklet Maker is Installed)...................................................................................423
Replacing the Stamp Cartridge............................................................................424
Cleaning the Machine...............................................................................................425
Cleaning the Exterior ...........................................................................................425
Cleaning the Inside of the Machine (Laser Scanner)...........................................425
Cleaning the Document Cover and Document Glass ..........................................427
Cleaning the Film and Constant Velocity Transport Glass ..................................428
Cleaning the Document Feeder Roller ................................................................429
Executing Calibration ...............................................................................................430
Printing a Report/List................................................................................................433
15 Problem Solving .....................................................................................................435
Troubleshooting........................................................................................................436
Machine Trouble.......................................................................................................438
Image Quality Trouble ..............................................................................................443
Trouble during Copying ............................................................................................449
Unable to Copy....................................................................................................449
The Copy Result is Not What was Expected .......................................................449
Trouble during Printing .............................................................................................453
Unable to Print .....................................................................................................453
The Print Result is Not What was Expected ........................................................454
Trouble during Faxing ..............................................................................................456
Sending Problems ...............................................................................................456
Receiving Problems.............................................................................................457
Trouble during Scanning ..........................................................................................460
Unable to Scan with the Machine ........................................................................460
Unable to Import Scanned Documents to the Computer .....................................460
Unable to Send a Scanned Document over the Network (FTP/SMB) .................461
Unable to Send E-mail.........................................................................................462
The Image is not What was Expected .................................................................462
Error Code................................................................................................................465
Other Errors .........................................................................................................524
Paper Jams ..............................................................................................................525
Paper Jams at the Upper-left Side of the Machine ..............................................526
Paper Jams at the Left-center Section of the Machine........................................527
Paper Jams at the Lower-left Side of the Machine ..............................................528
Paper Jams in the Trays 1 to 4............................................................................528
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