Fuji Xerox ApeosPort-II C4300

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Troubleshooting

437

Problem Solving

If the machine does not recover even after following the above procedure, contact our

Customer Support Center.

No Yes

Trouble during copying Action Refer to "Trouble during Copying" (P.449).

No Yes

Trouble during printing Action Refer to "Trouble during Printing" (P.453).

No Yes

Trouble during faxing Action Refer to "Trouble during Faxing" (P.456).

No Yes

Trouble during scanning Action Refer to "Trouble during Scanning" (P.460).

Yes

Main Page

Table of Contents3
- Before Using the Machine15
2 Product Overview29
- Machine Components30
- Power on / off37
  - Powering on37
  - Powering off38
- Circuit Breaker39
- Power Saver Mode40
  - Changing the Power Saver Mode Change Interval40
  - Exiting the Power Saver Mode42
- Control Panel43
  - Customizing the Control Panel45
- Copy49
  - Copying Procedure50
  - Operations During Copying55
Copy/Reduce/Enlarge (Making Enlarged/Reduced Copies)58
- Copy58
- Image Quality66
Layout Adjustment71
- Sided Copying (Making 2 Sided Copies)71
- Book Copying (Copying Facing Pages Onto Separate Sheets)72
- Sided Book Copy (Making 2 Sided Copies of Facing73
- Original Size (Specifying the Scan Size for the Document)74
- Mixed Sized Originals (Scanning Different Size Documents Simultaneously)75
- Edge Erase (Erasing Edges and Margin Shadows of the Document)76
- Image Shift (Shifting the Image Copy Position)76
- Image Rotation (Making Copies with the Image Rotated Vertically or Horizontally)78
- Invert Image (Making Reversed Copies of Images)79
- Original Orientation (Specify the Orientation of Loaded Documents)79
Output Format81
- Copy Output (Outputting by Specifying Finishing)81
- On the [All Services] Screen, Select81
- Sided Copying (Making 2-Sided Copies)81
- Job Assembly100
  - Build Job (Making Copies of Documents with Different Settings in a Single Operation)100
- On the [All Services] Screen, Select [Copy]100
Fax107
- Fax Procedure108
- Operations During Faxing114
  - Stopping the Fax Job114
  - Changing the Scan Settings115
- About Internet Fax116
Fax/Internet Fax123
- Ifax/Fax (Selecting Ifax/Fax)123
- Next Recipient (Sending Faxes to Multiple Recipients)123
- Specifying a Destination Using the Address Book124
- Specifying a Destination Using One Touch Buttons125
- Speed Dialing (Entering Numbers Using Address Number)125
- Entering Specific Symbols126
- Specifying a Destination Using the Keyboard Screen126
- Removing/Confirming Specified Recipient127
- General Settings128
  - Lighten/Darken (Adjusting Density Level)128
  - Sided Originals (Transmitting 2-Sided Originals)128
- Select [Fax/Internet Fax] on the [All Services] Screen128
  - Original Type (Selecting the Image Quality Type for the Document)129
  - Resolution (Specifying the Scanning Resolution)130
- Layout Adjustment131
Transmission Options135
- Default Chapter135
- 1 Select [Fax/Internet Fax] on the [All Services] Screen150
- 2 Select the [Transmission Options]158
  - Receiving Faxes163
  - Facsimile Information Services165
    - Using the Receiver165
    - When Not Using a Receiver166
5 Scan167
- Scanning Procedure168
- Operations During Scanning174
  - Stopping the Scan Job174
  - Changing the Scan Settings175
- E-Mail176
- Scan to Mailbox182
- Scan to PC183
- General Settings186
- Image Quality193
- Layout Adjustment196
Output Format201
- Image Compression (Specifying an Image Compression Ratio When Scanning)201
- File Name (Specifying the Filename to be Sent)202
- Read Receipts202
- Split Send (Sending in Sections)202
- File Name Conflict (Setting Procedures When a File Name Conflicts with Others)203
- Reply to (Set the Address for Reply)203
- Document Name (Specifying the Filename to be Saved)204
6 Send from Mailbox205
- Mailbox Operating Procedure206
- Selecting a Mailbox208
- Checking/Selecting Mailbox Documents209
- Printing/Deleting Documents in the Mailbox210
  - [Mailbox - Print Settings] Screen210
- Configuring/Starting Job Flow213
  - Job Flow Restrictions216
- Stored Programming217
8 Computer Operations223
- Features Overview224
- Printing230
- E-Mail Printing231
  - Setup231
  - Sending E-Mail231
- Importing Scanned Data233
- Sending Fax239
  - Registering Destinations239
9 Paper and Other Media241
- Paper Types242
  - Paper Type242
- Loading Paper251
  - Loading Paper in the Trays 1 to 4251
  - Loading Paper in the Tray 5 (Bypass)252
- Changing the Paper Size for the Trays255
- Changing the Paper Settings257
10 System Settings259
- System Settings Procedure260
- System Settings Menu List263
  - Setup Menu270
  - System Administrator Settings271
- Entering Text273
- Common Settings274
- Copy Mode Settings294
- Network Settings302
- Print Mode Settings305
- Scan Mode Settings310
- Fax Mode Settings315
- E-Mail/Internet Fax Settings325
  - E-Mail Control325
- Mailbox/Stored Document Settings328
  - Mailbox Settings328
  - Stored Document Settings329
- Setup Menu330
- System Administrator Settings344
- Login Setup/Auditron Administration346
11 Job Status355
- Job Status Overview356
- Checking Current/Pending Jobs357
- Checking Completed Jobs358
- Printing and Deleting Stored Documents359
- Printing Pending Jobs369
- Handling Error Terminations370
12 Machine Status371
- Overview of Machine Status372
- Machine Status373
- Billing Meter/Print Report378
- Supplies389
- Faults390
- Authentication and Auditron Administration391
14 Maintenance411
- Replacing Consumables412
- Cleaning the Machine427
- Executing Calibration432
- Printing a Report/List435
15 Problem Solving437
- Troubleshooting438
- Machine Trouble440
- Image Quality Trouble445
- Trouble During Copying451
  - Unable to Copy451
  - The Copy Result Is Not What was Expected451
- Trouble During Printing455
  - Unable to Print455
  - The Print Result Is Not What was Expected456
- Trouble During Faxing458
  - Sending Problems458
  - Receiving Problems459
- Trouble During Scanning462
- Error Code467
  - Other Errors526
Paper Jams527
- Paper Jams at the Upper-Left Side of the Machine528
- Paper Jams at the Left-Center Section of the Machine529
- Paper Jams at the Lower-Left Side of the Machine530
- Paper Jams in the Trays 1 to 4530
- Paper Jams in the High Capacity Feeders531
- Paper Jams in the Duplex Kit532
- Paper Jams in the Tray 5 (Bypass)532
- Paper Jams in the B Finisher533
Paper Jams in the C Finisher / C Finisher with Booklet Maker535
- Paper Jams in the Center Tray536
- Paper Jams in the Finisher Transport536
- Paper Jams at 2A in the Finisher537
- Paper Jams at 2A in the Finisher (Using the Wheel 2C)538
- Paper Jams at 2B in the Finisher539
- Paper Jams at 2B in the Finisher (Using the Wheel 2C)539
- Paper Jams at 3 in the Finisher540
- Paper Jams at 4A in the Finisher (for C Finisher with Booklet Maker)541
- Paper Jams at 5 in the Finisher541
- Paper Jams at 4B in the Finisher (for C Finisher with Booklet Maker)542
- Paper Jams in the Booklet Tray (for C Finisher with Booklet Maker)543
- Document Jams545
- Stapler Faults547
  - Staple Jams in the Staple Cartridge (for B Finisher)548
    - Staple Jams in the Staple Cartridge (C Finisher or C Finisher with Booklet Maker)550
    - Staple Jams in the Booklet Staple Cartridge (for C Finisher with Booklet Maker)551
16 Appendix553
- Specifications554
  - Print Feature Specifications559
- Printable Area565
- ESC/P Emulation566
- PDF Direct Print581
- PCL Emulation583
- HP-GL2 Emulation586
- Optional Components600
- Notes and Restrictions601
- Using the Telephone608
- Simple Operating Procedures610
  - Scan Settings611

Fuji Xerox ApeosPort-II C4300 - Page 439

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