Problem Solving
196
Problem Solving
11
016-799 [Cause]
An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may not
match.
[Remedy]
Press the control panel's <Stop> button, and cancel the job.
016-981 [Cause]
The EPC memory is full.
[Remedy]
Press the control panel's <Stop> button, and cancel the job.
024-365 [Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
024-910 [Cause]
The paper size set for Tray 1 and the paper size specified for the
job are not the same.
[Remedy]
Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-911 [Cause]
The paper size set for Tray 2 and the paper size specified for the
job are not the same.
[Remedy]
Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-915 [Cause]
The paper size set for the Bypass tray and the paper size specified
for the job are not the same.
[Remedy]
Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-950 [Cause]
There is no paper in Tray 1 and another tray cannot be selected.
[Remedy]
Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-951 [Cause]
There is no paper in Tray 2 and another tray cannot be selected.
[Remedy]
Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-954 [Cause]
There is no paper in the Bypass tray and another tray cannot be
selected.
[Remedy]
Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-958 [Cause]
When the Bypass tray is selected for a print job, the specified paper
does not match the type or size of the paper actually loaded.
[Remedy]
Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-959 [Cause]
Tray 1 has not been inserted or the paper guides are in an
unsupported position.
[Remedy]
Press the control panel's <Stop> button and insert Tray 1, or check
the position of the paper guides.
024-960 [Cause]
Tray 2 has not been inserted or the paper guides are in an
unsupported position.
[Remedy]
Press the control panel's <Stop> button and insert Tray 2, or check
the position of the paper guides.
Error Code Cause and Remedy