Error Code
197
Problem Solving
11
024-965 [Cause]
The paper specified for the job is not loaded into any of the trays.
[Remedy]
Load the specified paper and press the control panel's <Start>
button, or press the control panel's <Stop> button to cancel the
job.
024-966 [Cause]
Attempted to select a tray automatically although all trays except
the Tray 5 (bypass) are not selectable for auto selection.
[Remedy]
Press the control panel's <Stop> button, and try again.
026-737 [Cause]
A network error occurred.
[Remedy]
Consult your network administrator whether the network or the
server has any problem.
042-325 [Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
042-400 [Cause]
The odor filter life is over.
[Remedy]
Contact our Customer Support Center.
042-608 [Cause]
The VOC filter life is over.
[Remedy]
Contact our Customer Support Center.
042-614 [Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
045-310 [Cause]
An error occurred.
[Remedy]
Remove the jammed paper.
z
Refer to "Paper Jams" (P.201).
045-313
061-321
061-325
[Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-277 [Cause]
An error occurred in the document feeder.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-311 [Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-360
062-371
062-380
062-386
062-393
062-396
[Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
Error Code Cause and Remedy