214 8 Problem Solving
031-987
O [Cause] The scanner's memory is full and cannot save the scanned
data.
[Remedy] Remedy this by one of the following methods:
• Increase the value of [Maximum E-mail Size] on
CentreWare Internet Services.
• Reduce the value of [Data Size to Split Send] on
CentreWare Internet Services.
• Lower the resolution.
• Reduce the image size (such as from A3 to A4)
Refer to
• "9.1 Monitoring/Managing the Scanner on a Web Browser
(P. 216)"
• "Scan Resolution (Specifying the Scan Resolution) (P.
73)"
• "Image Compression (Specifying the Compression Rate
of the Output) (P. 73)"
062-360
O [Cause] The carriage may be locked.
[Remedy] If the carriage is locked, unlock it, and switch the scanner off
and then on again.
Refer to
• “Unlocking the Carriage Lock” in the Setup and Quick
Reference Guide
062-790
O O O O [Cause] The scanned document is copy-prohibited.
[Remedy] Refer to "Illegal Copies and Printouts (P. 12)" for the types of
paper that are not copy-prohibited.
131-701
O O [Cause] The file was saved with a different file name via Scan to PC
or Scan to Media.
[Remedy] Select [Close].
131-702
O O [Cause] The file was saved by overwriting the file of the same name
via Scan to PC or Scan to Media.
[Remedy] Select [Close].
131-703
O O O O [Cause] The number of pages scanned has reached the maximum
(500 pages).
[Remedy] Re-load the rest of the pages and scan again.
Error Code
Category
Cause/Remedy
CPMUO
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