Managing units of the SE server Managing hardware
222 U41855-J-Z125-3-76
10.1.4.10 Generating diagnostic data
To support error diagnosis by Customer Support, the administrator or operator can
generate diagnostic data when an error situation occurs and send this to the Support
Center.
Ê Select Hardware → Units[ → <se server> (SE<model>)] → <unit> (MU) → Service,
Diagnostics tab.
A diagnostic data file which already exists is displayed. You can generate new diagnostic
data, in which case an existing diagnostic data file is overwritten. The file name shows the
basic software for which and when the diagnostic data was generated:
DIAGtar.M<software-version><unit-name>.<date>.<time>.gz
As administrator, you can download the diagnostic data file on the local MU as a
compressed archive file in order to send it to the Support Center if necessary.
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