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Digital Key maintenance
If you need to repair or replace your 
Digital Key system, make sure your 
smartphone key is still active. You may 
have to pair your phone again using the 
Genesis Digital Key app.
Limitations of the System
• Genesis Digital Key App on the 
smartphone and card key may not work 
if:
- Smartphone battery or the vehicle 
battery is discharged.
- NFC or Bluetooth is turned off on the 
smartphone settings.
- The card key is in a wallet or card 
holder, or overlapped with other 
cards.
- If you use a smartphone cover that 
uses wireless communication or is 
made of metal, remove the 
smartphone cover.
• The vehicle may not be controlled by 
the smartphone if any of the following 
occurs:
- Other smartphone functions (calls, 
urgent call, audio or NFC payment), 
apps, or wireless earphones are 
operating.
- The Genesis Digital Key App function 
such as basic setting or app 
launching is limited by the prior 
policy according to the 
manufacturer.
Door Locks
Operating door locks from 
outside the vehicle
Mechanical key
OIKSB053283
In order to operate door lock by using 
mechanical key, turn the key after 
removing the cover.
To remove the cover:
1. Pull out the door handle.
2. Press the lock located at the bottom of 
the cover with a mechanical key or 
flat-head screwdriver (1).
3. Push out the cover (2) while pressing 
the lock.
After removing the cover, turn the key 
counterclockwise to lock (A) or turn the 
key clockwise to unlock (B).
If you lock the driver's door with a 
mechanical key, the driver's door will 
lock. If you unlock the driver's door with a 
mechanical key, the driver's door will 
unlock.
Once the doors are unlocked, they may 
be opened by pulling the door handle. 
When closing the door, push the door by 
hand. Make sure that doors are closed 
securely.
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