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HID HDP5000
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All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
165
Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Laminate 1 Jam
(PC Error Message
No. 229)
A Jam occurred with the
Laminator material in
Cartridge 1.
Open Lam cover and clear the
obstruction
Laminate 1 Low
(PC Error Message
Nos. 239)
The material is getting low in
Lamination Cartridge 1.
Make sure more is on hand for
when it runs out.
Laminate 1 Out
(PC Error Message
No. 208)
The Laminate in Cartridge 1
has run out.
Replace it with a new roll of
material.
Laminate 2 Bad
(PC Error Message
No. 260 and 262)
The Lamination material in
Cartridge 2 is not valid for
this Laminator.
Install valid material.
Laminate 2 Jam
(PC Error Message
No. 230)
A Jam occurred with the
Laminator material in
Cartridge 2.
Open Lam cover and clear the
obstruction.
Laminate 2 Low
(PC Error Message
No. 240)
The material is getting low in
Lamination Cartridge 2.
Make sure more is on hand for
when it runs out.
Laminate 2 Out
(PC Error Message
No. 209)
The Laminate in Cartridge 2
has run out.
Replace it with a new roll of
material.

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